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So all passenger know about China Eastern's unprofessional service. I am writing this to alert passenger before you dare to buy ticket from China Eastern Airline. Me and my wife were traveling from Winnipeg to Dhaka via Vancouver International Airport, Canada. We have...
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1.0
I didn't like
  • Extortion of money - scam
  • Some airport staff counters are not friendly
  • No compensation or refund
#1387362
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“Sorry, the Korean government doesn’t want Russians to land in Gimpo Airport.” “Excuse me?” “Yeah, I can’t allow you to board this plane.” I was at Shanghai’s Hongqiao Airport, about to leave for three days of non-stop meetings in Seoul. I had successfully checked in...
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#1356055
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On our connecting flight from Chicago to Shanghai, the flight crew served food to everyone around us, in our row, across from us, behind us and all the way to the back of the plane. My friend and I were skipped during the serving of dinner. We weren't asleep or...
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1.7
#1354217
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China Eastern Airlines - Disappointing Experience

Our flight was delayed for 2 hrs. Flight MU207 Shanghai to Toronto dated May 26, 2018. Then when we arrived at Toronto airport to claim our luggage, it took forever to get it. We landed around 4:30 p.m and now it’s already past 6 p.m and we still don’t have our luggage yet. We still have to travel to our final destination. This flight experience in China Airlines was very disappointing.
#1265039
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China Eastern Airlines - It was horrible experience

China eastern Customer care are very bad they ..
1.2
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Product or Service Quality
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#1246099
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After 20 plus years I was on a journey back to the country where I was born, Thailand. First time flying out of U.S. and not sure where to buy plane ticket. So, I took my sister in laws advice and went with China Eastern Airlines, bad moved, I was able to flied to...
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1.4
I liked
  • Food
I didn't like
  • Company overall
#1231956
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Let’s face it, it is a government operated airline and they could not care less. I flew with my mum from Shangri-la to Kunming. Flight was delayed due to bad weather and they decided to off load 400kg from the plane. So they took luggage off the flight without your...
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#1227819
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I was detained by China Eastern Airlines in Kunming, China on March 1st on a layover flight. Boarding was Denied due to Middle Name abbreviation (despite the fact that I traveled via China Eastern Airlines this entire time with NO Issues). As a result, A New Flight was...
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1.0
I didn't like
  • Harassment and abuse
  • Extortion and scam
  • No apology or compensation
#1223105
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China Eastern Airlines - Luggages force open and stolen stuff

My parents took the china easten flight and she arrived to china she discover her luggages was forced open and a lot of stuff was stolen from it
1.9
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1217039
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They illegally held my girlfriend captive in China. She is still at the airport 2 days later. She cannot leave to a hotel because she doesn't have a Chinese Visa. They will not let her board the flight because her full middle name was spelled out on the ticket, yet...
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1.0
I didn't like
  • Harassment and abuse
  • No compensation or refund
  • Extortion of money - scam
#1201111
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